Contact
Questions about an order, a subscription or which product fits you? A real person reads every message.
Email: help@paradisebynature.com
Phone: (702) 336-6912
Hours: Monday to Friday, 9 AM–5 PM Pacific
Mail: Paradise by Nature, LLC · 304 S. Jones Blvd #7395, Las Vegas, NV 89107
Quick answers
- Where's my order? Orders are prepared and leave the facility in 2–5 business days, and most arrive in 4–9 business days. Your tracking link is emailed as soon as it ships.
- Change, skip or cancel a subscription: sign in to your account anytime, or email us. See the subscription policy.
- Not happy with your first order? It's covered by our 30-day first-order guarantee. See the refund policy.
- Shipping: shipping policy
- Everything else: FAQ and Mushroom Guide
Or send us a note with the form below.