Shipping policy

SHIPPING POLICY

At Paradise By Nature, your order is custom-fulfilled and shipped with care via our production partner, Supliful. Below is everything you need to know about how shipping works:

1. Order Processing Time

  • Orders are processed and sent to production within 1–2 business days.

  • Supliful fulfillment takes approximately 2–5 business days after your order is placed.

2. Shipping Time & Delivery

  • Once your order is fulfilled, it is shipped directly to your address.

  • Estimated shipping time varies by destination:

    • USA: 3–7 business days

    • Canada & Europe: 5–10 business days

    • International: 10–20 business days

  • Shipping times may vary slightly depending on location and peak seasons.

3. Shipping Fees

  • Shipping costs are calculated at checkout based on your destination and order weight.

  • Occasionally, we may offer free shipping promotions.

4. Tracking Information

  • Once your order ships, you’ll receive an email with a tracking number.

  • Please allow up to 48 hours for the tracking to update after dispatch.

5. Lost or Delayed Packages

  • If your package is significantly delayed or appears lost, please contact us at help@paradisebynature.com so we can assist you promptly.

6. Customs & Duties

  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

7. Shipping Carrier

  • Supliful uses reliable shipping partners such as USPS, DHL, and local carriers based on your delivery region.

Contact Us
For any questions or concerns about your shipment, feel free to email us at help@paradisebynature.com.

Thank you for supporting Paradise By Nature 🌿